In order to provide support to the population returning to the liberated territories of the Republic of Azerbaijan, and to implement their adaptation more efficiently, the next training was held under the organization of the State Committee on Family, Women and Children Affairs with the participation of the employees of the relevant state bodies on the topic of "The main working principles of the hotline".

Mr. Parviz Aliyev, Head of sector on  work with Centers of the Family Affairs Department of the State Committee informed about the work done within the framework of the Great Return State Program implemented in the territories liberated from occupation, and emphasized the importance of a professional and sensitive approach to the adaptation of the population returning to that territory and noted the importance of the responsibility of state institutions in this field in the training held on September 17-19, 2024.

 22 people were involved, in the three-day training, including employees the Ministry of Labor and Social Protection of the Population, the Social Services Agency, the Sustainable and Operational Social Security Agency, the State Employment Agency, the State Committee for Refugees and IDPs, Fuzuli, Zangilan, Jabrayil district and Shusha City Executive Authorities, Employees of medical institutions subordinated to the Management Union of Medical Territorial Units

 Ms.Kamala Ashumova, Chairperson of the "Hopeful Future" Public Union of Social Initiatives (PU), Ms. Fidan Akbarli, a psychologist of the Social Service Center, and Gulshan Akhundova, an employee of the Juvenile Justice Center provided detailed information on increasing the professional skills of personnel, managing psychological stress, effective communication techniques, ethical norms in the business environment, team building and individual approach, working principles of the hotline, international experience and other topics. Group work and role-playing games conducted during the training made it possible to increase the knowledge of the participants on the subject and to apply this knowledge professionally in real situations.

At the end of the training, certificates were presented to the participants.